CRITICAL INFORMATION NEEDS
This research was based on the methodology of identifying critical information needs developed by the Annenberg School of Communication and Journalism at the University of Northern California. This approach best represents the hromada's need for information that helps its members make well-founded life choices. This methodology is also part of a similar study on North Carolina's "news deserts", which we relied on during this project.
The critical information needs of local hromadas refer to the information that hromada members need in order to be able to meet their health and safety needs, to have full access to education, employment and business, and to engage fully in the social and political life of their hromadas. Meeting these needs requires hromadas to have timely access to information in the following eight categories, in a language they understand and through media they can access:
Emergencies and public safety: information about emergencies and risks, both immediate and long-term. Emergency information covers hazardous weather conditions (natural disasters), environmental and other biologically dangerous outbreaks, public safety threats, including terrorism, public order (policing) and public security in a settlement, territorial hromada or district. This includes all topics related to citizen security in times of war: large-scale attacks, occupation, evacuation, advancements on the front line, and liberation of territories during counteroffensives.
Healthcare: information on healthcare services, including family and public health information. Information on the availability, quality and cost of local healthcare, including access to state/community healthcare facilities; programmes and services, including wellness/prophylactic/recreational facilities (e.g. sanatoriums), local clinics and hospitals; timely notification of disease spread and vaccination schedules; local health awareness campaigns and interventions.
Education: information on all aspects of the local education system, especially at a time when local education is a major issue for public debate, decision-making and resource allocation, including the quality and governance of local school systems at the hromada level; the quality of schools in specific districts and geographic regions; information on educational opportunities, including school performance ratings (of both state/public and private schools), tutoring, children's extracurricular development programmes; information on adult education, including language courses, vocational training, and access to higher education.
Transport systems: all hromada members should be promptly informed about local transport, including basic transport services and their costs, including urban, intercity and international transport; traffic and road conditions, including those related to weather and road repairs.
Economic development: access to a wide range of economic information, including employment and job opportunities within the region; training, retraining and skills development; information on small business opportunities, including start-up assistance and capital resources; information on major economic development initiatives affecting all local levels.
Environment: information on the state of the local environment in the short and long term; quality of local and district water and air, timely warning of hazards; actual and potential environmental hazards in the locality and the district, including toxic waste, radioactive contamination; issues of natural resource development affecting the health, quality of life and economic development of local hromada members; information on ecosystem recovery activities and long-term environmental sustainability issues.
Сitizens’ initiatives and public services (civic information): information on core civic institutions, non-profit organisations and associations, including their services, accessibility and opportunities to participate in libraries and information services of hromadas; cultural and artistic information; recreational opportunities; non-profit groups and associations; community social services and programmes; religious institutions.
Politics and governance: information on government changes, resolutions, decrees, new laws, and open auctions; information on government activities at the local, regional and national levels of governance; decisions of local and regional authorities on all social and political issues, as well as on relevant public policy initiatives that affect hromadas.
We found that meeting 6 out of the 8 critical information needs of the hromada within 10 days (the period of content analysis) was sufficient for a media outlet to receive a positive score for this criterion.