Content strategy
We can conclude that the main process of content strategy adaptation took place in 2023, as 41% of editorial teams have had no changes in their content strategy since 2022, while 35% have merely altered their priority topics. This suggests that the strategies devised in 2022 remain relevant to addressing current challenges. Significant changes are infrequent and tend to emerge in editorial teams that are currently in the process of finding their positioning or creating content strategies from scratch.
Therefore, the editorial teams are reluctant to abandon what has worked sufficiently well. The bulk of the content is currently entirely up to date, the respondents believe. Only 16% of editorial teams explicitly mention plans to abandon certain formats, including 2 TV editorial teams planning to move away from the 24/7 newscast format (a non-stop live broadcast with a continuous news flow).
Formats
The average number of stories generated by the monitored media outlets stands at roughly 20 news items per day and 16 feature articles pieces per week. On average, 37% of them are reprints and rewrites.
Similarly to last year, news remains the core content format for almost all local media outlets (the identical percentage of respondents - 81% - indicated this in 2022 and 2023). Video formats remain a priority (62%). Analytics (54%) and investigations (22%) account for a significant share of content.
Columns are posted by 16% of the surveyed media outlets. Podcasts, reports, and streams are relatively less common (14% each, respectively), while explainers, stories, and interviews account for a small share.
The tendency towards further development of long and short video formats is evident for 2024, with 62% of editorial teams willing to continue working in this regard. In addition, respondents plan to develop investigative reporting (35%), podcasts (35%) and field reporting (19%).
News
News remains a vital component of local media content, primarily because it attracts traffic. However, editorial teams are increasingly striving to improve their news feeds both content-wise and functionally.
Some surveyed media outlets plan to shift away from rewriting news (reprinting) from other resources and focus on producing unique content. The respondents believe news stories should contain an analytical component or exclusive data. Research expert Andriy Dikhtyarenko explained that such a process is reasonable, as it is original news that increases traffic to media sites, while reprints/rewrites have less impact on the inflow of new users.
In a bid to generate more original content, some editorial teams are scaling back or optimising the news feed. For example, an editorial team based in Ukraine’s centre reduced the shift of its journalists from 8 hours to 5 hours, using the remaining 3 hours to develop other types of content. Consequently, the editorial team duplicates less news from different sources, focusing only on the essentials. Such changes have allowed the media team to produce more original content, expand its topics (adding ecology, historical facts, and people’s stories), and diversify its formats, for example, by increasing the number of video materials.
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We have changed the way we work on the news feed. That is, if our ladies, let’s say, used to have an 8-hour shift on the news feed, it's 5 hours right now. They spend these three hours creating original content. In other words, we have boosted the share of in-house content. This can be any kind of vox populi [i.e. short interviews with members of the public], working with tenders, declarations, information inquiries, court registers, and so on. Any interviews and all sorts of things. In general, we have been employing this approach for about six months.
Media from the centre
Nevertheless, the desire for efficiency at any cost remains a significant obstacle to creating high-quality news. This phenomenon is driven by the high level of market competition. Editorial teams strive to be the first to break news stories in order to boost citations and visibility for their outlet. In this race, journalists sometimes forget about professional standards, which, naturally, harms the quality of the content.
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It's just that we are having a sort of debate within our ranks. It's necessary to report on something promptly and yet to make this content original. We understand that if Ukraine's Security Service has detained someone, we can't wait three days and not report on this information that everyone else will report, as the name of the official [who had been detained] might be revealed in three days. On the other hand, if it's some kind of land-related issue or whatever, we are waiting for [the final answer from the prosecutor's office]. [We are trying to strike] the balance between being fast and making the story exclusive.
Media from the centre
Andriy Dikhtyarenko explains how especially acute this problem is in the context of competition between the media and anonymous Telegram channels, which also disseminate news at both local and national levels. Unlike professional journalists, such Telegram channels prioritise quantity over quality and neglect fact-checking. Their goal is to gain as many views and subscribers as possible. The media willing to hold on to their position as regional market leaders must also chase clout to keep their audience. As the full-scale war rages on, the quality of sensitive content deteriorates. Journalists hastily produce rewrites containing unverified information, post unblurred photos, and leave content unmarked. Such competition significantly distorts the work of the media.
Video formats
Half of the editorial teams indicated that they launched some sort of new video content in 2023. The media outlets tend to make YouTube Shorts and long-form videos on YouTube. One way or another, everyone realises that the audience quickly gets tired of long videos, which is why there is a demand for short formats like YouTube Shorts, TikTok, and Reels. Caption videos and evocative videos on TikTok are rapidly gaining popularity. Less frequently, editorial teams conduct interviews, investigations, digests and podcasts in video format.
Expert Andriy Dikhtyarenko explains that over the past two years, there has been a notable shift in the way target audiences consume content. In particular, consumers (even senior citizens) started switching to smartphones in 2022. The trend towards consuming content via smartphones continued to grow in 2023. Consequently, media organisations active on social media will benefit as their target audience watches various video formats on these platforms.
An editorial team in Ukraine's east has successfully introduced the documentary format, and it is worth a special mention. In particular, this media outlet produced a documentary for the networks of renowned international TV channels. This meaningful content, intersecting investigations and commerce, was created for the global market. Representatives of this media outlet believe that documentaries are a highly promising activity for Ukraine's east, as they offer opportunities to integrate human rights and historical components into war coverage. Furthermore, documentaries have the potential for promotion in the global media market. Although our study has identified only one vivid example of documentary cinema, expert Andriy Dikhtyarenko confirms that this format gained popularity in 2023 and holds great potential.
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Documentaries have the power to bring about change. We want to produce documentaries for the global media market. We have gained experience during the crisis. From an economic point of view, documentaries are also promising, and they can become a bridge for media development and a connection to the global market. The world respects documentaries and airs them on major broadcasters. For Ukrainians, it is crucial to reflect on the trauma recorded by documentaries. This format is underestimated in Ukraine.
Media from the east
The number one obstacle to creating video formats is the lack of specialists who work with video and are not distracted by other types of work. Creating video content is resource-intensive, therefore, small editorial teams lack the man-hours for it, while some do not have professional filming equipment.
Video production is handled directly by either a separate team or a separate video specialist in 65% of editorial teams that produce video content. This includes staff videographers and freelance specialists. As we have seen above, video specialists are more often hired as freelancers, while the producer or other decision-maker on content creation or line of work is a staff member. In 26% of cases, in-house journalists or reporters with basic video editing and filming skills handle video. Meanwhile, in 9% of editorial teams, no specific person is responsible for this work, or, as the respondents said, "everyone" is involved.
Analytics
The surveyed media managers repeatedly noted wanting to step away from classical news and "write something more worthwhile" for their audience.
Over half of the respondents (54%) indicated that they have started to actively produce analytical pieces. In particular, they mentioned monitoring budget expenditures and the work of local governments, scrutinising public procurement, checking data in registers, etc.
However, it is worth noting that there are certain discrepancies around this journalistic format. Thus, Andriy Dikhtyarenko points to the lack of a clear definition of the termanalytics among local media. Editorial teams often label anything that falls outside the heading of news or reportage as analytics. Discussions are raging about what should be considered analytical journalism. For example, explainers are mistakenly referred to as analytics. The Ukrainian media market needs a clear operationalisation of journalistic analytics.
Investigations
Over a third (35%) of respondents would like to develop investigations. However, this is a rather resource-intensive format. Firstly, investigation efforts take 2 weeks to 2 months. Secondly, editorial teams often lack staff with the necessary expertise for this type of work. Only 5 out of 37 editorial teams have journalists directly involved in investigations. Some outsource this work to freelancers (3 media outlets do so). Others employ staff reporters and editors who simultaneously create various types of content. Investigative reporting is handled by the editor-in-chief in 2 media outlets.
For these reasons, only 22% of the surveyed media outletsare presently actively engaged in investigations.
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We hardly ever conduct investigations in the classical sense of this notion. However, we do produce large thematic pieces involving a vast amount of data that needs to be collected, processed and analysed.
Media from the north
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We carry out simple procurement studies. But these cannot be called investigations.
Media from the north
Other formats
Special mention should be made of podcasts. The number of editorial teams working on podcasts grew from 7% in 2022 to 14% in 2023. This year, 35% of media outlets indicated their willingness to develop this format in the future.
Research expert Andriy Dikhtyarenko argues that the tendency towards podcast development is currently unjustified, as this format lacks popularity among Ukrainian media consumers.
For example, MEGOGO AUDIO surveyed 138 Ukrainian podcast creators from various industries, including the media sector [MEGOGO AUDIO is a branch of MEGOGO, one of the largest media services in Ukraine and Eastern Europe for watching TV, movies, series, cartoons, etc - ed.]. Their survey found that almost 80% of podcasts from the selected channel sample receive an average of no more than 3000 listens per episode [1]. Additionally, a study by public broadcaster Suspilne Ukraine on the role of radio and podcasts in 2023 revealed that 68% of respondents never listen to podcasts. Furthermore, many people confuse podcasts with other forms of content [3;4].
Another thing worth noting is the low percentage of media outlets currently focused on field reporting (14%) and planning to develop this format in the near future (19%). Our research found that field reporting is presently falling far behind columns and podcasts.
Andriy Dikhtyarenko noted that the decline in field reporting on the media market can be attributed to several reasons. Firstly, self-censorship is a significant factor. Journalists fear the consequences of covering sensitive topics, especially security-related content, which should be handled with extreme caution at the moment. This applies to Ukraine's internal affairs, military and political decisions, critical infrastructure, etc, as negligent coverage of these subjects can entail administrative or criminal liability or public condemnation.
Reporters filming the combat operation of an improvised multiple rocket launcher Partyzan belonging to the Aidar battalion of Ukrainian forces, Bakhmut front, May 2023. Photo: Donbas Frontliner
Secondly, journalists are increasingly less inclined to travel to the scene of events. The expert suggests that this may be related to 1) physical danger in the frontline/temporarily occupied territories; 2) inaccessibility of these territories and events taking place there for journalists; 3) risks for male reporters to be mobilised to the Ukrainian Armed Forces.
Thirdly, there is a lack of information. The government has decreased access to information in regions relatively far from the front. Meanwhile, the media working for the target audience from the occupied territories encounter a lack of information of any kind.
The obstacles mentioned above affect the media content. Andriy Dikhtyarenko considers the decline in the number of reports a hazardous trend for the Ukrainian media market since it means that the media lose touch with the audience and no longer shed light on what is actually happening. Consequently, the public function of journalism in 2024 is diminishing.
The settlement of Myropillia (Sumy Oblast). Journalists recording the aftermath of a Russian attack, 2023. They have to work without PRESS stickers, as Russian troops often target people wearing them. Photo: Kordon.Media, a news outlet focusing on Sumy Oblast
Topics
The target audience's topic requests fall into two broad categories: serious and entertainment content. In terms of serious content, the war is undoubtedly a hot topic: news from the front, bombardments, hostilities, occupation, and military obituaries. The audience has a preference for military and corruption investigations. Consumers view the media as a tool for monitoring the government, meaning that reviews of local budget allocations remain relevant.
Respondents also noted a difference in content depending on the region covered by the media outlet and its geographical location. The media outlets in Ukraine's east and south report more information about war events since they are literally closer to the front. They produce more meaningful and conceptual pieces about events on the battlefield, bombardments, occupation, and investigations into the actions of traitors. No less relevant are the issues related to the region's liberation: mine clearance efforts, infrastructure recovery, return of displaced persons, and the prosecution of collaborators. Although these are generally forecasts, it is vital for local residents or evacuees to feel that they have not been abandoned and that the authorities are taking care of these issues to resolve the situation.
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News from the Russian-occupied territories remains the most popular. At least one photo of a house from [a town in Ukraine's east] gains tremendous views due to the absence of communication with the city.
Media from the east
However, media outlets in Ukraine's east and south have generally lost a considerable chunk of their audience that remained under occupation, as they often cannot reach their consumers. Besides, they find it challenging to obtain information. Firstly, reporting on the occupation from within is extremely risky. Secondly, contacting informants puts the latter in danger. Thirdly, there is no access to information from the local authorities, as the Russian occupying forces have captured power while the legal authorities have been relocated. Sometimes, officials refuse to cooperate (presumably due to increased security risks and military secrecy).
The regions far from the war zone (the West, the Centre, and most of the North) have, for the most part, retained classical topics. These localities mostly remain precisely as they were before Russia's full-scale invasion of Ukraine while also largely retaining their audiences. Therefore, these media outlets can diversify their content and cover whatever they find most interesting.
There is an evident shift towards a greater focus on stories about and for internally displaced persons (IDP) in the content of media outlets located in Ukraine's west and centre. However, a study by the International Organisation for Migration reveals that as of October 2023, most of the IDPs settled in Dnipropetrovsk (14%) and Kharkiv (13%) oblasts [5]. This means that the topic of war-related internal displacement is no less relevant for Ukraine's east.
Meanwhile, the audience's fatigue with the war is palpable. Almost half of the respondents mentioned this during in-depth interviews. Unlike in 2022, when people spent most of their time in "news and emotional waves", i.e. when news about events in the country and at the front were in high demand, the consumption of such content declined in late 2023 and early 2024. Research expert Andrey Boborykin attributes this to the fact that over the past two years, the Ukrainian audience has adapted to the realities of war and, therefore, to disturbing war news. Media consumers are gradually re-engaging with everyday topics such as public transport schedules, weather and health. In addition, respondents repeatedly emphasise that the audience demands entertainment content.
At present, we see no tendency for the media to actively shift to entertainment content. However, there is a demand from the audience, which could potentially change the industry's vector in 2024. To keep a balance between serious and entertainment content, editorial teams are reducing the load on the news feed, increasing the number of original pieces, experimenting with different video formats (both long and short), and expanding topics.
The audience is eager to explore their local history
The collected data indicate that local media can potentially serve as focal points for local historical heritage. Through researching the interests of their audiences, local media representatives identified a demand for the history of their native land and the debunking of myths about the formation of the region's national and ethnic identity. Most notably, there is growing interest in native culture, history and traditions across the country, particularly in the east and south.
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Unexpectedly for our editorial team, in a survey, the audience indicated that people wished to explore the history of our [Luhansk] region and dispel Russian-installed myths.
Media from the east
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Local history is also essential for us as a local media outlet. We just intuitively reached this conclusion somehow, and now we already have several reporters who write about it more or less regularly. Moving forward, we plan on expanding the pool of reporters. We have concluded that we will most likely involve freelancers because we don't want to overload our staff editors.
Media from the south
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We conducted a study of the audience's interests, in which we received a request regarding historical memory. We proceeded to promote this topic. We managed to attract support for the second half of the year.
Media from the centre
For example, an editorial team from Ukraine's east updates the History of the Region section frequently, making thematic videos and textual transcriptions. They plan to develop a video podcast with a regional history expert.
A media outlet from Ukraine's centre has launched a project on historical memory. Journalists are digitising the independent press from the 1990s and analysing these materials. Additionally, the media outlet is preparing stories for memorials to fallen soldiers.
Meanwhile, an editorial team from Ukraine's north, despite its focus on reporting on the frontline situation, is gradually returning to its primary goal of fostering a love for the city they are based in and reporting on what life is like for locals today and has been like in the past.
Photo: journalist Ruslan Khalapov and cameraman Aider Omierov during the filming of the documentary TİMSAL. The Meanings of Crimean Ornament for the MDF documentary filmmaking course, 2023
Influence of donors
The selection of topics and formats is heavily influenced by donor support. As noted above, 80% of local media funding in 2023 came from grants. Such strong grant support has both positive and negative effects.
We witness a rise in the number of content in general and new formats in particular. Local media outlets are expanding into niches and territories, for example, by covering neighbouring regions or attracting consumers' attention on new platforms. However, it's about quantity rather than quality. Andriy Dikhtyarenko believes that, nowadays, editorial teams should avoid spreading their focus across too many different goals and instead concentrate on the topics and formats in which they specialise most and which reflect the social purpose of journalism. The expert argues that Ukraine currently faces an issue in the media sphere regarding the lack of emphasis on the prestige of serious journalistic genres, such as field reporting. Consequently, editorial teams tend to focus on the quantity of generated content but often overlook its quality and impact.
Moreover, donors have a strong influence on the content strategy. Editorial teams devote all their resources to processing donor requests:
report on what donors expect;
choose formats that meet grant conditions;
focus on distributing grant content in order to report to donors.
Editorial policy
Meanwhile, there has been progress in regulating content production. Compared to last year, virtually all of the surveyed media outlets now have a defined editorial policy (77% in 2022 and 86% in 2023, respectively).
Sensitive content
Two years into the full-scale war, the approach to sensitive topics has become more balanced. The methods for handling such issues now better meet the needs of the interviewees, the editorial staff, and the audience. A majority, comprising 62% of editorial teams, reported that their approaches to dealing with sensitive content have remained unchanged since the previous year. Conversely, the remaining 38% noted some changes in their strategy over the past year, albeit not significant ones. They included an increase in the variety of addressed topics and more extensive discussions within the editorial teams, etc.
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For example, when a journalist prepares for an interview with a soldier who was wounded in combat, the editor-in-chief proofreads the questions. The editor and the journalist discuss the outline of the article and the wording to avoid further traumatising the hero.
Media from the south
Nevertheless, there is still a demand for training in dealing with sensitive topics, and 60% of editorial teams held some kind of a separate course, training, lecture or mentoring support on this topic. There was a 20% increase in training sessions on sensitive issues compared to last year. We can conclude that the market is in a situation where education, in some cases, is not about creating new habits and learning new information but rather about refreshing the perspective or self-testing or training new people in the editorial team.
Pressure on journalists
Over 1/3 of the respondents have faced pressure on their editorial teams. These are primarily complaints from local authorities (15%, 6 out of 37 surveyed editorial teams). In particular, officials and former officials use various leverages to demand that published information be refuted or deleted if it could harm their business reputation. This applies, for example, to information about political decisions or investigations. Authorities pay equal attention to the reaction of readers on social media: comments under posts, the number of shares and "hate" reactions. When government officials "don't like" certain journalistic content, they exert moral pressure (for example, hiring people for intimidation via messengers), try to negotiate (likely using money), personally threaten to sue, or immediately file a lawsuit against the editorial team.
Journalists may also be subjected to pressure from law enforcement agencies and/or special services (2 cases recorded) to remove specific pieces (e.g., information related to activities of Ukraine's Security Service).
Journalists hailing from the temporarily occupied territories or working for audiences in these areas suffer from threats from the Russian occupying authorities (2 such cases recorded), and occasionally Russian forces raid the homes of journalists who chose to remain in these regions.
Furthermore, there was a reported incident where an anonymous Telegram channel issued threats against an editorial team due to a story dedicated to the LGBT community.